Question 1

How do I book your services?

Accepted Answer

Booking our services is easy. Navigate to the "Get In Touch" section at the bottom of each page. Fill out the form with your details, the drone service you require, and a description of your project. Our team will be in touch with you promptly.

Alternatively, our Live Chat feature is available 9am-6pm on Weekdays and 12pm-6pm on Weekends (GMT+8:00).

Question 2

What is your turn around time?

Accepted Answer

Turnaround times will vary depending on the scope and complexity of the project.. Typically, you can expect to receive your aerial photography media within 1-2 business after site visit. Drone videography services may take up to 2 weeks for delivery.

Question 3

What areas do you service?

Accepted Answer

Currently, Western SkyView primarily operates within 100km of Perth, Western Australia (Metro, Greater Suburbs, Regional). However, we are open to discussing projects outside these areas based on requirements.

Travel fees may apply for locations outside our primary service area. The extent of fees depends on the distance and logistics involved. We'll provide transparent cost details during the booking process.

Please contact us for more info.

Question 4

Do I need to be present during the drone operation?

Accepted Answer

While your presence is always welcomed, it is not mandatory.

In some instances such as poor lighting or weathering conditions, our team may be required to access the operation site after hours or on weekends. We understand this is not ideal timing for client meetings. Rest assured, we'll ensure all details are discussed beforehand.

Question 5

How do you handle adverse weather conditions?

Accepted Answer

Safety is our top priority. If weather conditions are unfavourable, we will reschedule any site visits to ensure s safe and optimal performance. Western SkyView prioritizes site vists that are postponed due to poor weather conditions.

As a rule of thumb, we operate in fair weather conditions. Ideal conditions include clear skies, mild wind, and good visibility.

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Phone : 0452 668 115

Email : info@westernskyview.com.au

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